Player Protection

Responsible Gaming

We are committed to promoting responsible gaming and ensuring that gambling remains a fun and safe form of entertainment.

Important

Gambling can be addictive and harmful if not controlled. If you or someone you know is struggling with gambling, please seek help immediately using the resources provided on this page.

What is Responsible Gaming?

Responsible gaming means gambling in a way that is sensible, moderate, and controlled. It's about enjoying gambling as entertainment while being aware of the risks and maintaining control over your gambling activities.

All UK licensed online casinos are required to provide tools and resources to help players gamble responsibly and to protect vulnerable individuals.

Warning Signs of Problem Gambling

If you notice any of these signs, it may be time to seek help:

  • Spending more time or money gambling than you can afford
  • Gambling is affecting your relationships, work, or studies
  • Chasing losses or gambling to get out of financial trouble
  • Lying to family or friends about your gambling
  • Feeling guilty or anxious about your gambling
  • Borrowing money or selling possessions to gamble
  • Neglecting family, work, or other responsibilities
  • Having difficulty controlling or stopping your gambling

Self-Help Tools

All UK licensed casinos are required to provide responsible gaming tools. These tools help you stay in control of your gambling:

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your account.

Time Limits

Set limits on how long you can play in a single session or over a period of time.

Loss Limits

Set a maximum amount you're willing to lose over a specific period.

Reality Checks

Receive notifications about how long you've been playing and how much you've spent.

Take a Break

Temporarily suspend your account for 24 hours, a week, or a month.

Self-Exclusion

Close your account for a minimum of 6 months or permanently exclude yourself.

Get Help & Support

If you're struggling with gambling, professional help is available. These organizations provide free, confidential support:

GamCare

GamCare

Provides free information, advice and support for anyone affected by problem gambling.

National Gambling Helpline: 0808 8020 133
Visit Website
BeGambleAware

BeGambleAware

Leading charity providing information, advice and support for people affected by problem gambling.

Visit Website
Gamstop

GAMSTOP

Free service that allows you to self-exclude from all UK licensed gambling sites for a period you choose.

Visit Website

Gambling Therapy

Free online support for anyone affected by gambling problems, available in multiple languages.

Visit Website

Tips for Responsible Gaming

1
Only gamble with money you can afford to lose
2
Set a budget before you start and stick to it
3
Never chase your losses
4
Take regular breaks from gambling
5
Don't gamble when you're upset or stressed
6
Keep gambling as entertainment, not a way to make money
7
Don't borrow money to gamble
8
Balance gambling with other activities
9
Don't gamble under the influence of alcohol
10
Know when to stop

Underage Gambling

It is illegal for anyone under 18 to gamble in the UK.All UK licensed casinos are required to verify the age of their customers and have strict measures in place to prevent underage gambling.

Parents and guardians should be aware of the risks and take steps to protect children:

  • Use parental controls on devices and internet connections
  • Keep payment cards and details secure
  • Talk to children about gambling risks
  • Monitor online activity